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Cash collections in the emergency department (ED) at Wake Forest University Baptist Medical Center, in Winston-Salem, NC, have almost doubled in the past two years as staff continue to focus on enhancing customer service and gaining buy-in from clinicians.
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The main reasons Susan Baxley, corporate admitting manager, wanted to work for Adventist Health were because of its mission statement to share Gods love by providing physical, mental, and spiritual healing, and because of its desire to implement best practice registration.
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Employers have a chance to give the Occupational Safety and Health Administration (OSHA) an earful about its Site-Specific Targeting (SST) Inspection Program.
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John George Psychiatric Pavilion in San Leandro, CA, has been fined $54,000 for failing to take adequate precautions to prevent violent assaults against its staff.
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A union complaint against Yale-New Haven (CT) Hospital alleges the hospital switched from a retractable needle to a safety device with a gliding cover because of a restrictive purchasing contract and without employee input.
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The supply of influenza vaccine will be increased this year in an effort to prevent the shortages that occurred during the past flu season, the Centers for Disease Control and Prevention (CDC) announced.
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Care of uninsured putting EDs at risk; Uninsured impact hospitals bad debt; Get help on-line for move to EMR; Tool helps evaluate
disaster drill planning
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If planning isnt already under way, the time is now for your hospital to get ready for implementation of the Health Insurance Portability and Accountability Acts (HIPAA) security rule, which takes effect April 21, 2005.
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A new career ladder for emergency department registrars at Wake Forest University Baptist Medical Center in Winston-Salem, NC, has helped reduce staff turnover and is providing increased motivation for employees to perform at higher levels in cash collections, among several other categories.
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This is the second in a two-part series on high-alert medications in the ED. This month, we address how to avoid dosage errors involving heparin. Last month, we gave practice changes to avoid errors with high-alert drugs.
